In the event of major disasters in Quebec, the municipalities are the first to intervene. During the spring flood period, the Town of Pincourt monitors water levels daily, by means of a limnimetric rule. The Town of Pincourt monitors government reference sites on a daily basis, in addition to being in contact with the Ministère de la Sécurité publique, if necessary.

If flooding is imminent, the Town of Pincourt deploys its emergency measures plan.

Citizens' responsibility

As a citizen, it is your responsibility to ensure the safety of your family and property.

If you live near the Ottawa River, monitor water levels and flows:
Vigilance website - Flood monitoring

In the event of an emergency, follow the instructions of the municipal authorities.

Support

• Monday to Friday, between 8:30 a.m. and 4:30 p.m.: 514 453-8981, ext. 381
• Outside office hours: 3-1-1

• Preventive measures

  When flooding is imminent, you can minimize the damage by taking various preventive measures.

  Here are a few things you can do:

  • Apply caulking around your basement windows and at the bottom of ground-floor doors.
  • Ensure that all downspouts channel water sufficiently far from your home and that the water flows away from it.
  • In your basement, install a sump pump and floor drains equipped with a check (back-flow) valve. Plug your basement drain.
  • Remove your important belongings and documents from the basement. Move them to a higher floor.
  • Install plastic membranes and sandbags in front of every house entrance and opening (doors, garage, etc.).
  • Put all hazardous products and substances, like pesticides and insecticides, safely away to prevent contamination of flooded areas.
  • Disconnect eavestroughs if they are connected to the house sewer.

  Electricity

  • Turn off all basement heating systems and the gas valve outside your home.
  • Take special precautions to protect electric, natural gas and propane heaters.
  • If you have enough time, contact your electricity or natural gas provider for instructions on how to proceed.
  • Do not turn off your power unless the area around your fuse box is completely dry. Whenever you cut the power, keep away from the fuse box and turn your face away from it.
  • Do not try to shut off your electricity if there is any water in the area. If any water comes into contact with electrical wiring, there could be serious consequences. Leave your home immediately and do not return until the civil authorities tell you it is safe to do so.

  To find out what to do before, during and after a flood, consult the following guide:
  Floods - What to do? (PDF)

• Dyke Installation

  Sandbags stacked to form a flood barrier are a good means of flood protection in an emergency.

  

  Installing a sandbag dyke (PDF in French)

  Explanatory video - How to build a dyke?

  Explanatory video - Raising and strengthening a dyke

   

• Useful Numbers and Links

  Hydro-Québec

  • Safety and electricity – What to do in case of a flood
    www.hydroquebec.com/safety/house/flooding-electrical-safety.html
  • Cut your electricity service to the meter or pole: 1 800 790-2424

  Inondation | Gouvernement du Québec – Inondation
  www.quebec.ca/securite-situations-urgence/urgences-sinistres-risques-naturels/inondation

  Responsibilities of citizens - Urgence Québec
  www.urgencequebec.gouv.qc.ca/En/Pages/default.aspx

  Flood Ready - Canada.ca
  www.canada.ca/en/campaign/flood-ready.html

  Floods - What to do? (PDF)
  www.getprepared.gc.ca/cnt/rsrcs/pblctns/flds-wtd/flds-wtd-eng.pdf

  Emergency Preparedness Guide (PDF)
  www.getprepared.gc.ca/cnt/rsrcs/pblctns/yprprdnssgd/yprprdnssgd-eng.pdf

  Plan familial d'urgence et trousse d'urgence
  www.quebec.ca/securite-situations-urgence/se-preparer/maison

  Financial help

  Assistance financière aux sinistrés – Ministère de la Sécurité publique
  www.securitepublique.gouv.qc.ca/securite-civile/assistance-financiere-sinistres.html 

  Sinistres admissibles – Aide financière aux sinistrés
  www.securitepublique.gouv.qc.ca/securite-civile/assistance-financiere-sinistres/aide-financiere-sinistres-2011-2017/sinistres-admissibles.html

  Faire une demande de réclamation – Ministère de la Sécurité publique
  www.securitepublique.gouv.qc.ca/securite-civile/assistance-financiere-sinistres/indemnisation-et-aide-financiere/proprietaires-et-locataires/reclamation-proprietaires-locataires.html